Frequently asked questions (FAQs)

Yes — this is one of the most common situations we step into. Our Catch-Up Bookkeeping service brings your records current from 1 to 24 months back. We start with a free scoping call to estimate the time and cost before any work begins, so there are no surprises.

Much easier than most owners expect. We start with a short onboarding call to understand your setup, then we log into your existing QuickBooks or Xero account and take it from there. Most clients are fully handed off within a week — and tell us they wish they'd done it sooner.

That's exactly who we're built for. A full-time US bookkeeper costs $45,000–$65,000/year — before benefits and payroll taxes. PIMA starts at $6/hr with a 20-hour monthly minimum, which works out to roughly $480–$600/month. No long-term contract, no overhead, no recruitment cost.

Yes. We regularly work to funding and tax deadlines. Tell us your deadline on the scoping call and we'll confirm whether we can meet it before you commit. For urgent catch-up work, we offer a rush turnaround — covered under the Catch-Up Bookkeeping plan.

No. We operate as a white-label extension of your team. We work under your firm's name, inside your client accounts, and every deliverable is yours to present. A signed NDA covers every engagement from day one — confidentiality is non-negotiable for us.

We work natively in QuickBooks Online, Xero, FreshBooks, Bill.com, Gusto, and ADP. No migration required — we log into your existing setup and start immediately. If you use a tool not on this list, let us know and we'll confirm compatibility on the scoping call.

All data is encrypted in transit and at rest. We do not subcontract your work. Our team signs confidentiality agreements, and system access is role-restricted to only what each task requires. We're happy to walk you through our security practices on the consultation call.

No long-term commitment required to start. We work month-to-month. Most clients stay because the work is accurate and the relationship is easy — not because they're locked in. You can pause or stop at any time with 30 days' notice.